Newest KB Articles

How to Record you iPhone or iPad Screen in iOS 11

Fri, 22 Sep 2017 13:59:54 GMT

iOS 11 comes with a handy new Control Center function that allows you to record what you're doing on your screen. It's great if you want to capture gameplay, walk someone through a tutorial in an app, demonstrate a bug, and more, and it's available on iPhones and iPads running iOS 11.

Enabling Screen Recording

If you don't have the screen recording icon in Control Center, you can add it in the Settings app.

Open the Settings app.
Choose Control Center.
Select "Customize Controls."
Tap the + button next to "Screen Recording" to add it to the "Include" section.

Starting a Recording

Bring up the Control Center.
Tap the icon for screen recording. It's two nested circles.
Your iPhone or iPad will start recording video of your screen automatically following a three second countdown.

While screen recording is turned on, a red bar is plastered across the top of the display so it's clear when you're recording and when you're not.

Ending a Recording

Open Control Center again.
Tap the screen recording icon.

Tap the red bar at the top of the screen.
Confirm that you want to end recording.

The video you made is then saved to the Photos app.

Accessing Screen Recording Options

There are a few options that are available when making a screen recording, which can be accessed directly in the Control Center. To bring up these options, simply 3D Touch on the screen recording icon.

From this menu, you can start a screen recording and toggle microphone audio on or off. These are the only options that are available for the feature -- it's fairly basic.

How To Configure Google Chrome for ACT! Premium for Web

Tue, 07 Feb 2017 23:01:34 GMT

1) Open Google Chrome and select the Customize and Control Google Chrome Icon, then select Settings.

2) Select Show Advanced settings at the bottom of the Settings Page.

3) Select the Content Settings Widget under Privacy.

4) In the Content Settings window, scroll down to Pop-ups and select it.

5) In the Pop-up window select ADD to the right of Allow.

6) In the Add a site window type the following (without quotes): "[*.]myactdb.com" under Site.

7) Select Add, and close the settings window.

How to setup the Act! Companion Mobile App

Mon, 30 Jan 2017 16:04:00 GMT

With Act! v19 Swiftpage has released the first version of their mobile app. This app is available in the Apple and Google App stores. Search for "Act! Companion"

Once installed the configuration is simple.

It ask for the following:

Name : This is your Act! username, this is not your email address unless you have changed your username inside your Act! database to use your email addresses. This is not the default action.

Password : This is your Act! Password.

Database Name : This is the SQL database name of your database. This name should contain only letters numbers and underscores. Spaces and other special characters are not allowed.

Server URL : Based on the version of Act! that you are you will need to use the correct url. You must type this exactly, please make sure its correct and not auto-corrected by your mobile operating system.

Act! V19.0 – https://dal190api.myactdb.com/act.web.api

Act! V19.1 – https://dal191api.myactdb.com/act.web.api

Act! V19.2 – https://dal192api.myactdb.com/act.web.api

Act! V20.0 – https://dal200api.myactdb.com/act.web.api

Act! V20.1 – https://dal201api.myactdb.com/act.web.api

Act! V21.0 – https://dal210api.myactdb.com/act.web.api

Act! V21.1 – https://dal211api.myactdb.com/act.web.api

Act! V22.0 – https://dal220api.myactdb.com/act.web.api

Act! V22.1 – https://dal221api.myactdb.com/act.web.api

Act! V23.0 – https://dal230api.myactdb.com/act.web.api

Act! V24.0 – https://dal240api.myactdb.com/act.web.api

Act! V25.1 – https://dal251api.myactdb.com/act.web.api

Once you have Supplied this info, Click the login button. The user interface can take a little while to respond so please be patience with it.

Errors Login, Things to make sure.

1. Make sure you typed it all correctly.

2. Make sure your Act! user has Handheld device sync enabled. Users in the Administrator Role will have this but all other Roles will have to have the permission manually added. You can do this in the Edit User function of the ActCloudPortal.

3. Please make sure the URL address is ALL lower case.

How to Unlock an act! Database that Resides on Your Computer

Fri, 17 Jun 2016 14:57:28 GMT

Disclaimer:

ACTDiag (including any software and related documentation) is provided "AS IS". Swiftpage ACT! LLC, INC DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES OF ANY KIND WITH RESPECT TO THE UTILITY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Accessing ACTDiag

The ACTDiag utility is included with your installation of Act!. To run it, click your Windows® Start button, either click Run or go to the Search box on your Start menu, and type actdiag. Select Actdiag which will launch the application. If you get the Disclaimer window, select OK. You will then get the Act! Dianostics window. Select Databases, then Database Details LIst which will give you the following View.

Left click in the 1st column of the locked database, then right click in the same place to get the actions list.

Select the Unlock Database option. This will unlock the database and give you the following message.

Select OK and Exit the Act! Diagnostics Utility. You may now open your database.

How to start SQL/Server (Act 7) on Windows 7

Thu, 09 Jun 2016 18:50:55 GMT

On your computer, select the Windows Icon in the lower left corner of your screen. This will open the Windows Taskbar similar to the one shown here.

In the Search programs and files window type in services.msc.

As you do this Windows will find that application and display it.

Select the Services.msc application at the top of the window. You will get the following application window:

The services list is alphabetical. Using the elevator bar search down until you find SQL/Server (Act7). Highlight it and select Start.

This will start the SQL/Server service. It will show up like this:

You may now close all the windows and start Act.

How to start SQL/Server (Act 7) on Windows 10

Thu, 09 Jun 2016 18:25:37 GMT

On your computer, select the Cortana or Search box to the right of the Windows Icon in the lower left corner of your computer screen.
Type in services.msc.

Select the Services.msc application at the top of the window. You will get the following application window:

The services list is alphabetical. Using the elevator bar search down until you find SQL/Server (Act7). Highlight it and select Start.

This will start the SQL/Server service. It will show up like this:
You may now close all the windows and start Act.

Quote Fulfilled, now what?

Sat, 30 Apr 2016 01:01:15 GMT

Once a customer clicks the link in the quote email, and accepts the quote online, the reseller will receive an email notifying them that the quote has been accepted.

Once the quote is accepted, then Act! Database can be uploaded to ACP and attached to the contact that was created when the quote was fulfilled.

If you have any questions about the quote system, please contact your reseller contact.

Viewing all Quotes for a specific customer

Sat, 30 Apr 2016 01:00:46 GMT

To view all quotes for a customer Go to the Quote list page, then click the Company Building icon in the top right corner of the table. This will list all of your customers. Click the customer name, then click the Green $ USD Icon and all the quotes will be listed. You can view the details of each quote by clicking on the quote number.

Next : Quote Fulfilled, now what?

Editing Customer Info

Sat, 30 Apr 2016 01:00:06 GMT

To edit customer information, Go to the Quote list page, then click the Company Building icon in the top right corner of the table. This will list all of your customers. Click the customer name, then you can edit the company info.

To update the contacts, Click the green contact icon, which will list all contact for the client. Click the blue edit icon or the contact name to access the edit page.

Next : Viewing all Quotes for a specific customer