The URL for the outlook plugin is any of the Act! for web servers or you can use the clustered URL. The clustered URL is recommended, and allows for the best performance and long term serviceability with minimal support to end-users. The clustered URL is one of the following
Act! V18.0 – http://dal180outlook.myactdb.com/apfw
Act! V18.1 – http://dal181outlook.myactdb.com/apfw
Act! V18.2 – http://dal182outlook.myactdb.com/apfw
NOTE: SSL / HTTPS is now supported and REQUIRED on version 19.0 and higher. Integrations may not work if you are not using HTTPS
Act! V19.0 – https://dal190outlook.myactdb.com/apfw
Act! V19.1 – https://dal191outlook.myactdb.com/apfw
Act! V19.2 – https://dal192outlook.myactdb.com/apfw
Act! V20.1 – https://dal201outlook.myactdb.com/apfw
Act! V21.0 – https://dal210outlook.myactdb.com/apfw
Act! V21.1 – https://dal211outlook.myactdb.com/apfw
Act! V22.0 – https://dal220outlook.myactdb.com/apfw
Act! V22.1 – https://dal221outlook.myactdb.com/apfw
Act! V23.0 – https://dal230outlook.myactdb.com/apfw
Act! Web API
The URL for the API for your act Database will depend on the version of Act that your database is.
Act! V18.0 – https://dal180api.myactdb.com/act.web.api
Act! V18.1 – https://dal181api.myactdb.com/act.web.api
Act! V18.2 – https://dal182api.myactdb.com/act.web.api
Act! V19.0 – https://dal190api.myactdb.com/act.web.api
Act! V19.1 – https://dal191api.myactdb.com/act.web.api
Act! V19.2 – https://dal192api.myactdb.com/act.web.api
Act! V20.0 – https://dal200api.myactdb.com/act.web.api
Act! V20.1 – https://dal201api.myactdb.com/act.web.api
Act! V21.0 – https://dal210api.myactdb.com/act.web.api
[ ONLY THE SERVERS BELOW GET LATEST API VERSIONS]
Act! V21.1 – https://dal211api.myactdb.com/act.web.api
Act! V22.0 – https://dal220api.myactdb.com/act.web.api
Act! V22.1 – https://dal221api.myactdb.com/act.web.api
Act! V23.0 – https://dal230api.myactdb.com/act.web.api
Act! V24.0 – https://dal240api.myactdb.com/act.web.api
: User your Act! username, Not the email address you use with MyActLogin.com
NOTE: If using these URL's with the Act! Companion, please make sure the address is ALL lower case.
Outlook 365 Act Premium Contact Link Setup
When you add the Act! Premium Contact Link Add-in you need to configure it to work with your hosting account.
The Add-in request for the following
Username : This is the Act! users name. This is NOT the Email address login used on your MyActLogin.com account.
Password : This is the Act! users password.
Database : This is the name of the Act! database.
Web Server : This should be the API URL but it must be followed by "/act.web.api/"
- - Example : https://dal181api.myactdb.com/act.web.api/
NOTES: User your Act! username, Not the email address you use with MyActLogin.com
For information on how to set up the Act! Mobile Companion, Review this KB